Workshop service package

Purchase and appointment

The service takes place at Doctorbike in Magenta, by appointment. No shipping is involved. Payment confirms the purchase, not the date: our team will agree and confirm your appointment with you. Parts and additional services are excluded unless stated in the product details, and require an accepted quotation. You can request cancellation from Purchased services. For services, the withdrawal period starts when the contract is concluded and lasts 14 days; any refund is handled by our team through the original payment method. Starting within 14 days requires your express request. You lose the right to withdraw only after full performance with your consent; withdrawing after work has started may require a proportionate payment for services already performed. If we cannot agree on a suitable appointment before the service is performed, you can request a refund for the unperformed service.