How a CUBE bike is shipped from Doctorbike

Pre-assembly included, without adding it to the cart

A CUBE purchased from Doctorbike does not require the separate purchase of the pre-assembling service. The preparation is entrusted to the workshop before shipment: a concrete value for those who buy online and want a professional reference even after delivery.

The service concerns the preparation of the bike. The cost of the shipment is a separate item, which depends on the conditions applicable to the destination and is confirmed in the cart.

Before ordering: model, size and availability

Check the size in the table of the card. A model can have a size in prompt delivery and another one sold out: the availability of the product name does not replace that of the chosen variant. If you have doubts about the size, ask for advice before closing the order.

Ready delivery indicates the presence in stock. The preparation of the bike and the transit of the courier remain two distinct phases: it does not mean immediate delivery the next day.

How to arrive and what to ask before departure

The preparation in the workshop and the configuration of the packaging are different aspects. Before the shipment ask which elements, for the ordered model, may require a repositioning or a completion at the reception. Do not assume that each bicycle is packed in the same way.

If you don't want to take care of the final operations, check out the pick-up in the store. Agree with the team how and availability: do not leave for the pick-up until you have received confirmation that the bike is ready.

At reception: packaging and first checks

Check the external status of the packages and keep the delivery documentation. If you notice any visible damage, report it to the courier and contact Doctorbike with reference to order and useful photographs. Any damage management must be distinguished from warranty rights and withdrawal.

Before using the bike read the manufacturer's instructions. If a component is not mounted or an adjustment is unclear to you, ask for assistance: the clamps depend on the model and component, not on a universal value found online.

Quick Answers

Do I have to select the service from 49 € for a CUBE?

No: the pre-assembling workshop is already included for CUBE. The optional service concerns the other bicycles for which it is proposed.

Pre-assembling means free shipping?

No: these are two separate items. Please check the delivery conditions and check the amount applied to your address in the shopping cart.